The Process · Austin, TX

Everything we do —
handled for you.

From the moment we arrive at your door to the day your vault is in your inbox — every detail is ours. You don't ship anything. You don't configure anything. You just tell us what you have.

01 Collection

We come
to you.

A member of our team visits your home at a time that suits you — anywhere in the Austin metro area, at no charge, for every vault. Prefer to drop off? That works too. We're flexible because your time matters.

  • We schedule at your convenience — evenings and weekends available
  • You walk us through what you have; we handle the rest
  • Every item is catalogued and counted in front of you
  • You receive a detailed inventory receipt before anything leaves your hands
  • Your originals never leave the Austin metro — ever
Free · Every vault Austin metro Inventory receipt included
Collection inventory
Patterson Family
Collection Receipt
Printed photographs 312 items
35mm slides 88 items
VHS tapes 6 tapes
Photo albums 4 albums
✓ Signed & received — Jun 14, 2026
02 Preservation & Organization

We restore
& give it meaning.

Every photograph is scanned at archival resolution and restored to its original clarity. Every film is digitized and brought back to full HD. Then — and this is what sets us apart — we organize everything by decade, year, and chapter, so it actually tells your family's story.

  • Photographs scanned at 600 DPI minimum — higher for damaged or faded prints
  • Color correction and dust removal applied to every image
  • VHS and Hi-8 tapes digitized to HD MP4 — no quality loss from format conversion
  • Folders named by decade, year, and event — not by date code or file number
  • Every file renamed consistently: YYYY_MM_EventName_001.jpg
600 DPI minimum HD video Named & organized
Restoration progress
Patterson Archive
in progress
Photos
286 / 312
Slides
69 / 88
Video
6 / 6 tapes
📁 1960s · Grandparents & Childhood
📁 1970s · The Growing Years
📁 1980s · Family Home, Austin TX
📁 Video · 6 home films restored
03 Delivery

Your vault
arrives.

When your vault is complete, you receive a private, password-protected cloud link directly to your inbox — free with every package, active for 30 days. We also return in person with every original exactly as we received them, and sit with you to make sure your family knows how to navigate what we built.

  • Private, password-protected link sent to your email — download anytime in 30 days
  • Download to your computer, hard drive, iCloud, Google Photos, or anywhere you like
  • We return in person with every original — photographs, tapes, albums, everything
  • In-home presentation: we open the vault together and walk through your archive
  • Optional: add a physical SSD keepsake drive for permanent offline access
Private link — free 30-day download window Originals returned In-home presentation
Delivery day
Your vault is ready,
Patterson family.
🔗
Private vault link Sent to your inbox — password-protected, active 30 days.
📦
Originals returned Every photograph, tape, and album — exactly as received.
🏠
In-home walk-through We open it together and show every family member how to navigate their inheritance.
💾
SSD (if added) Loaded, labeled, and handed to you in person.
Media Types

What we
preserve.

📷
Photographs & Prints

From loose snapshots to formal portraits — every era, every condition.

35mm prints 4×6 to 8×10 Polaroids Faded & damaged
📽️
Film & Slides

35mm slides, film negatives, and Super 8 reels — all digitized at archival quality.

35mm slides Film negatives Super 8 Slide carousels
📼
Home Video Tapes

Every format from the camcorder era, brought back to full HD.

VHS Hi-8 MiniDV Betamax
🗂️
Albums & Documents

Bound albums, scrapbooks, and personal documents preserved page by page.

Photo albums Scrapbooks Yearbooks Documents
💿
Digital Consolidation

Existing digital chaos — multiple hard drives, phones, cloud libraries — unified into one organized archive.

External drives Old computers iPhone/Android backups Multiple cloud accounts
🏺
Special Items

Fragile, damaged, or unusual media handled with extra care and attention.

Water-damaged Mold-affected Oversized prints Unusual formats

The Studio

Professional equipment.
Personal attention.

Every collection is handled in our Austin studio — never shipped, never outsourced. We use archival-grade scanning and capture equipment, and your items are the only ones on the workbench from the moment we collect them to the moment we return them.

Legacy Digital Vault scanning workstation in Austin
🖨️ Main workstation Wide shot of your full scanning setup — scanner, monitor, tapes on the desk
The scanning workstation — Austin, TX
Archival flatbed scanner for photo digitization
📷 Scanner close-up Flatbed scanner lid open with a photo on the glass
600 DPI archival scanning
VHS and camcorder tapes ready for digitization
📼 Tapes or finished vault Row of VHS/MiniDV tapes, or a labelled SSD next to returned originals
Every format — every era
🖨️ Scanning resolution 600 – 2,400 DPI Photos at 600 DPI minimum. Slides and negatives at 2,400 DPI. Damaged prints scanned higher.
📼 Video capture HD MP4 output VHS, Hi-8, MiniDV, and Betamax digitized at original signal quality. FireWire capture for MiniDV.
🔒 One client at a time Exclusive handling Your collection is never on the workbench alongside another family's. Start to finish, exclusively yours.
📍 Austin only Never leaves the metro Everything stays within Austin from the moment we collect to the moment we return.
Austin Metro · Free Collection

We come to
your neighborhood.

Complimentary in-home collection is included with every vault, across the entire Austin metro area. We schedule around you — including evenings and weekends. If you're outside this area, contact us — we may be able to accommodate.

Schedule Your Collection
Free collection area
Austin (all areas) Cedar Park Round Rock Georgetown Pflugerville Westlake Hills Bee Cave Lakeway Leander Kyle Buda Manor

Outside this list? Contact us — additional areas may be available.

From Start to Finish

What to expect
and when.

📞
Day 1
You reach out

Fill out the form or call us. We respond personally within one business day.

🗓
Within 1 business day
Consultation

We learn about your collection, recommend the right vault, and schedule your collection visit.

🚗
Within 1 week
We collect

We come to your home, catalogue everything, and you receive a signed inventory receipt.

🔬
Day of collection
Preservation begins

We begin scanning, digitizing, and restoring your collection immediately.

📁
During processing
Organization

Every file is named, sorted by decade and chapter, and structured into your finished archive.

🔗
Vault Essentials: 7 days · Plus: 10–14 days
Your link arrives

A private, password-protected link is sent to your inbox. Download anytime within 30 days.

🏠
Same day as link delivery
We return in person

We bring back every original and walk through your archive with you and your family.

Ready When You Are

One conversation
is all it takes to begin.

Tell us roughly what you have — a shoebox estimate is enough. We'll recommend the right vault and come to you for free.

Request a Free Consultation See Packages & Pricing

Complimentary collection · Originals never shipped · Unconditional guarantee