Legacy Digital Vault, a division of Onavani Inc. ("we," "us," or "our") is committed to protecting your personal information and your family's irreplaceable media. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding it. We will never sell your personal information to third parties.
When you contact us, book a consultation, or engage our services, we may collect:
When you visit our website, we may automatically collect standard technical data including:
We do not use invasive tracking scripts or behavioral advertising tools.
We use the information we collect solely to provide and improve our services to you:
We will never use your information for unrelated marketing, sell it to data brokers, or share it with advertisers. Our business model is built entirely on service fees — not your data.
Your media is yours — always. We do not retain copies of your digitized files after project delivery. We do not use your family photos, videos, or personal media for any purpose other than completing your project.
Specifically regarding your physical and digital media:
We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:
We work with a small number of trusted providers who assist in operating our business (e.g., payment processors, email delivery). These providers access only the information necessary to perform their specific function and are contractually prohibited from using it for any other purpose.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such action is necessary to comply with applicable law or protect the rights, property, or safety of our clients or the public.
In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your data becomes subject to a different privacy policy.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
You may request deletion of your personal data at any time by contacting us directly (see Section 11).
Our website uses minimal, functional cookies necessary to operate the site (e.g., form session tokens). We do not use third-party advertising cookies, cross-site tracking pixels, or behavioral profiling scripts.
If we introduce optional analytics tools in the future, we will update this policy and provide a clear opt-out mechanism before doing so. You can control cookie preferences through your browser settings at any time.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at legacy@legacyvaultdigital.com. We will respond within 30 days and do not charge a fee for reasonable requests.
Our services are directed to adults (18 years of age and older). We do not knowingly collect personal information from children under 13. While our work often involves preserving family media that may include images of minors, all service agreements are entered into by adult clients on behalf of their families.
If you believe we have inadvertently collected personal information from a child, please contact us immediately at legacy@legacyvaultdigital.com and we will promptly delete it.
We take the security of your personal information and your family's media seriously. Our security practices include:
While we implement industry-standard safeguards, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to contact us with any security concerns.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will provide additional notice (such as an email to active clients or a prominent banner on our website).
Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out directly. We are a small, locally owned business and take every inquiry personally.